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Privacy Notice

Last Modified: July 22, 2024

This Privacy Notice explains how information about you is collected, used, shared, stored, and secured by uSong and our affiliates and subsidiaries (collectively referred to as "uSong," "we," "our," and "us") when you use our websites, mobile applications, products, services, and/or datasets (collectively, the "Services") or when you otherwise interact with us. This Privacy Notice also explains your choices regarding your information.

Overview

uSong is committed to protecting your privacy and complying with all applicable laws in collecting and processing personal information.

This Privacy Notice provides information regarding the following:

Our Services may contain links to other websites operated by third parties. Information collected by such third parties is governed by their privacy policies, which we encourage you to review to learn about their privacy practices.

Information We Collect

We collect information about you when you provide it to us, when you use the Services, and/or when other sources provide it to us. We collect Contact Information, User Account Information, User Activity Information, and Content, as described below.

1. Information You Provide to Us

We collect information you provide directly to us through the Services, such as when you complete web forms, create or access your account, or use our chat function. This includes Contact Information (name, address, email, phone number) and User Account Information (username, password, subscription tier, transaction details). Our payment processors also collect payment information to facilitate access to paid Services. Additionally, if you use our Services to record or upload data, music, sounds, photos, or other Submissions, we collect the data associated with such Content. Content may constitute personal information depending on its nature and how it is associated with you and your account.

2. Information We Collect Automatically

We collect information about your use of the Services, such as your access times, pages viewed, browser type, IP address, device information, and interaction with media and results generated by the Platform. This includes User Activity Information collected through technologies like cookies, as detailed under "How We Use Cookies."

3. Information from Other Sources

We may receive information about you from third-party partners, such as marketing partners, login integration partners (e.g., Meta, Google), and publicly available sources. This generally includes Contact Information.

How We Use Your Information

We use your information to provide and improve our Services, communicate with you, and comply with legal obligations, as follows:

1. To Provide Services

We use your information to authenticate you, configure features, and operate the Services.

2. To Communicate with You

We use your Contact Information and User Account Information to respond to your inquiries, provide support, and send technical notices, updates, security alerts, and administrative messages.

3. To Inform You of Offerings

We use your information to send you marketing communications about our products and services, which you can opt out of at any time.

4. To Maintain and Secure the Services

We use User Account Information, User Activity Information, and Content to monitor and prevent fraudulent or illegal activities and ensure the security of the Services.

5. For Legal Compliance

We use your information as necessary to comply with legal obligations, enforce our terms, and protect our rights and property.

6. To Improve Our Services

We use User Activity Information and Content to develop and enhance our products and services.

How We Use Cookies and Similar Technologies

We use cookies and similar technologies to collect User Activity Information, improve user experience, and personalize interactions. These technologies serve various purposes:

1. Necessary Purposes

These cookies are essential for the operation of certain Services, such as enabling secure logins.

2. Functionality

These cookies remember your preferences and recognize you when you return to the Services.

3. Analytics

These cookies collect information on how you use the Services to help us improve them.

4. Targeting/Advertising

These cookies track your browsing activities to deliver targeted advertisements and measure their effectiveness.

Disabling Cookies

By using the Services and allowing cookies, you consent to our use of these technologies. You can withdraw consent by adjusting your browser settings, though this may affect your experience. Our website does not respond to “Do Not Track” signals.

How We Share Your Information

We may share your information as follows:

1. With Other Users

When you use sharing or collaboration features, we share your information and Content with other users as directed by you.

2. With Service Providers

We share your information with third-party providers who perform services on our behalf, such as IT, marketing, and consulting services, under contracts that protect your information.

3. With Your Consent

We share your information with third parties when you give consent, such as for testimonials or login integrations.

4. For Legal Compliance

We may share your information to comply with legal obligations, enforce our terms, protect our rights, or during business transactions like mergers or sales.

How We Store and Secure Your Information

uSong uses reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We store your information on servers located in the United States and other countries as needed to provide our Services.

Retention of Information

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Notice. Factors include account management, legal obligations, dispute resolution, and safety and security needs.

Your Choices

1. Opt Out of Communications

You can opt out of non-essential communications by using the unsubscribe link in our emails or contacting [email protected].

2. Change Your Information

You can update your information by contacting [email protected] or your primary uSong support representative.

3. Delete Your Information

You can request deletion of your information by contacting [email protected]. We will comply unless retention is necessary for legal, contractual, or other reasons.

Payment Processing

We use third-party payment processors. Your payment information is provided directly to them and not stored by us.

Other Important Privacy Information

1. uSong as a Data Processor

In certain circumstances, we act as a data processor for our customers, processing data according to their instructions and agreements.

2. Use by Children

Our Services are not intended for individuals under 18. We do not knowingly collect information from children. If we learn a child has provided personal information, we will delete it.

Changes to Our Privacy Notice

We may update this Privacy Notice periodically. Changes will be posted on this page with a revised date. Material changes will be highlighted with additional notices. Your continued use of the Services constitutes acceptance of the changes.

Contact

For questions or concerns about this Privacy Notice, contact us at [email protected].